"If I just avoid working with him, then everything will be okay."
"I just asked a question, why is she mad at me?"
"If I tell my boss, he'll just think I'm complaining."
"I'm doing everybody's work and if I don't, it won't get done."
"My supervisor is not listening to me."
Do any of these sound familiar? Poor communication, misperceptions, blame, resentment—all can sever the moral and productivity of an organization, increasing turnover and stress, and decreasing loyalty and motivation.
Below are examples of several clients and their perspectives on how The Russell Consulting Group impacted their organization. (For privacy reasons, individuals and organization are not identified, however for direct client feedback and recommendations contact us.)
Client: A University Human Resource Department, Manager
Conflict: Communication breakdown between Manager Executive Team and the Supervisor Team and to improve communication overall within the department. The rest of the story...
Client: A Medical Group, Manager of Clinical Operations
Conflict: Feedback from an internal employee satisfaction survey revealed issues and disconnects between the senior management level and staff. The organization is made up of multiple silos furthering communication challenges. The rest of the story...
Client: A University Medical Billing Department, Supervisor
Conflict: The need to build cooperation and unity and disband old habits and thoughts that originated out of past events and dynamics. Focus on supervisors, managers, and directors. The rest of the story....